Cloud platform for healthcare quality systems

The intelligent quality system for healthcare

IAAPP is the integrated platform developed by ICMED for comprehensive quality system management in healthcare facilities. A single tool for documents, audits, non-conformities, CAPA, clinical pathways, compliance and more — certified ISO/IEC 27001:2024.

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11 Integrated modules
100+ Facilities served
3 ISO certifications
24/7 Secure cloud
ISO/IEC 27001:2024 ISO/IEC 27017 ISO/IEC 27018 AI-Powered by Claude

Everything in one platform

Every module is designed to work in synergy with the others

Document Management

Audits and Inspections

Non-Conformities and CAPA

Clinical Pathways (PDTA)

Validation and Change Control

Human Resources, Competencies and Training

Indicators, Risk Assessment and Compliance

Equipment and Inventory

Multi-organisation and Security

Artificial Intelligence

Data Sovereignty & Security
01

Document Management

Complete document management system with folder structure, version control, approval workflows and read tracking.
Document upload with chunk support for large filesGranular permissions by role and folder (upload, edit, delete)Document approval with automatic PDF stampingMandatory read tracking for staffFull-text search and advanced filters
Document Management
02

Audits and Inspections

Planning, execution and reporting of internal and external audits with comprehensive findings management.
Annual audit plan with inspector assignmentCustomisable checklists for standards (JACIE, EFI, GMP, ISO)Findings recording with severity classificationDirect linking to non-conformities and corrective actionsAutomatically generated audit reports
Audits and Inspections
03

Non-Conformities and CAPA

Integrated non-conformity management with polymorphic CAPA (Corrective and Preventive Actions) workflow.
NC recording with classification, root cause and impactCAPA linkable to NCs, risk assessments, change controls, validationsWorkflow with statuses, deadlines and automatic notificationsStatistical dashboards with AI analysis (trends, recurrences, effectiveness)Integration with Management Review
Non-Conformities and CAPA
04

Clinical Pathways (PDTA)

Dedicated module for designing, implementing and monitoring Clinical Pathways in a digital and integrated way.
Pathway definition with quality indicators and measurementsAutomatic conformity calculation for each indicatorInteractive dashboards with trends over timeReports for management and regulatory bodiesAI-assisted document import
Clinical Pathways (PDTA)
05

Validation and Change Control

Complete validation lifecycle compliant with applicable regulations, with integrated change control management.
Validation with IQ/OQ/PQ phases, tests and acceptance criteriaTypes: process, equipment, analytical method, information systemAutomatic revalidation schedulingChange control with approval workflow and impact analysisAttachments and documentation at every level
Validation and Change Control
06

Human Resources, Competencies and Training

Complete management of staff, competencies and continuing education.
Organisational chart with operating units, sections and positionsCompetency profiles with activities and categoriesTraining event recording with automatic PDF certificate generationAnnual training plan with bilingual report (ITA/ENG)Hours and activity tracking for each operator
Human Resources, Competencies and Training
07

Indicators, Risk Assessment and Compliance

KPI monitoring, risk assessment and regulatory compliance verification with artificial intelligence support.
KPIs with regulation association and CAPA integrationRisk matrix with assessment and treatmentAI Compliance Checker: automatic regulatory checklist verification with non-conformity report and radar chartCompliance reports per regulation (documents, audits, NCs, KPIs, training)Dynamic ISMS reports for ISO 27001: document index, risk register, SoA, audit plan, asset inventory
Indicators, Risk Assessment and Compliance
08

Equipment and Inventory

Equipment tracking, maintenance, qualification and operational status with traffic-light system.
Equipment registry with technical data and locationPlanned and unplanned maintenance schedulingMaintenance logs with attachmentsQualification status (green/yellow/red) with expiry dates
Equipment and Inventory
09

Multi-organisation and Security

Multi-tenant architecture with data isolation per organisation, multi-factor authentication and role-based access control.
Each organisation operates in an isolated environmentRBAC with granular permissionsOptional MFA/TOTP authenticationSocial login (Google, Microsoft) with CSRF validationREST API protected via OAuthHospital departmental structure (DAI → UOC) with ward-based visibility
Multi-organisation and Security
10

Artificial Intelligence

IAAPP integrates Anthropic's Claude artificial intelligence to enhance analysis and decision support.
Statistical analysis of non-conformities and trendsSupport for indicator and audit analysisAutomatic Management Review generationCompliance Checker with auto-audit and reportingDocument import and analysis for clinical pathways
Artificial Intelligence
11

Data Sovereignty & Security

IAAPP is hosted on ACN-qualified Aruba Cloud infrastructure, with data centres in Italy. The platform is GDPR-compliant and adheres to European data protection regulations.

Security features:
- Dedicated server in Italy (Aruba DC, ACN QC1 qualification in progress)
- ISO/IEC 27001:2024 certification with 27017 (cloud) and 27018 (PII) extensions
- Multi-factor authentication (MFA/TOTP)
- Daily backups with disaster recovery plan
- Data encryption in transit and at rest
- RBAC with granular permissions by role and department
Data Sovereignty & Security

Explore the ICMED ecosystem

Consulting

Accreditation and quality systems for healthcare facilities

Training

Accredited ECM courses on ICMED Learning

Magazine

Scientific journal with peer-reviewed articles

Scientific Insights & Magazine

ICMED Magazine (ISSN 3103-1943) — the scientific journal dedicated to quality and innovation in healthcare

#7 — 2026

#7 — 2026

Read on Magazine →
#6 — Jan/Mar 2026

#6 — Jan/Mar 2026

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#5 — Oct/Dec 2025

#5 — Oct/Dec 2025

Read on Magazine →
#4 — Jul/Sep 2025

#4 — Jul/Sep 2025

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All Magazine issues

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Frequently Asked Questions

What is IAAPP?

IAAPP (Inspection and Accreditation App) is the digital platform developed by ICMED S.r.l. for managing inspections and accreditations in the healthcare sector. It enables inspection planning, checklist management, observation tracking and corrective action monitoring in a fully digital workflow.

Can IAAPP be used for JACIE inspections?

Yes, IAAPP is specifically designed to support inspections according to FACT-JACIE standards. The platform includes checklists updated to current standards and enables inspectors to conduct assessments in a fully digital format, with automatic report generation.